Dear Fashion Explorer,

We recommend that you check your goods immediately upon receiving them. If you face any issues with your accessory/accessories, please get in touch with us! We’ll do our best to help you~ If an error is made on our part, we'll do what we can to fix it!

Your satisfaction and happiness are our top commitments!

Online Return, Exchange & Refund Policy:

• Returns and Exchanges are only valid for 14 days (Singapore customers) or 25 days (overseas customers) after the date of delivery

• We only offer a one-time exchange on any given order

• In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition.

• We will address these on a case-by-case basis and try our best to work towards a satisfactory solution.

• Item(s) must be returned in the same condition as it was received

• No exchanges or refunds are permitted for promotional / sale items

• Return shipping charges are non-refundable and are the customer’s responsibility

• Refunds will be made only for the price of the item and excluding all shipping fees

• Refunds will be made through the original payment method.

• We reserve the right to refuse any return/exchange or refund request if it does not comply with our policies.

If you have any further questions, please don't hesitate to, please get in touch with us here: [Contact Us]

We want to help you, and we appreciate your understanding. We’re here for you and grateful for your support~ Thank you.

Yours most sincerely,
WisteRilia by KiwiwiKrafts

Return & Exchange Policy